You will find answers to our most frequently asked questions below.
Wallet/Eternal Wallet refers to a depository account on the internet that enables user to save the digital currency.
Yes. Cell phone number, Name, Password are the only things required, anyone is applicable.
※Upload of your Identity Card is required after the registration in order to unlock the full functions of the wallet.
No, the registration is completely free of charge.
Regardless of the countries, send & receive digital currency among individuals, payment settlement, foreign currency exchange and more services are coming soon
Using transmission function via wallet costs approximate 5 yen. (In the case of Japan)
Yes, uniformly 5 yen will be charged in any country.
Yes. Users can apply for withdrawal in anywhere once they have registered the information of designated bank account via wallet.
After the registration and to start using of wallet functions, user is required to convert the fiat currency (money) into digital currency.
Convert refers to: Peforms a deposit to the Eternal Coin Exchange, the deposited amount will be reflected as equivalent amount of digital currency to the wallet.
Every Exchange has their respective currency.
Japan Exchange-Eternal Live, issue digital currency "JPY" in equivalent amount of Japanese yen.
Philippine Exchange-TokenHub, issue digital currency "PHP" in equivalent amount of Philippine peso.
Hong Kong Exchange-Eternal HongKong, issue digital currency "HKD" in equivalent amount of Hong Kong dollar.
Hong Kong Exchange-Eternal HongKong, issue digital currency "USD" in equivalent amount of Hong Kong dollar.
Korea Exchange-Eternal Korea, issue digital currency "KRW" in equivalent amount of Korean wonr.
Refers to the store or company who accepts payment via digital currency.
There are various industries of shops and businesses have registered to Eternal Square. For more details, please refer to our search page.
For Eternal Square stores, special discounts are available for first time customer and regular customer.
Therefore, users can consume the services at special price than usual at the stores around the world.
Yes. It is as easy as 4 steps. 1. Click [Payment] in the wallet 2. Enter the store's phone number 3. Enter payment amount
Yes. Via wallet, user can make payment at any Eternal Square store at any country.
Free. Store owner can register to Eternal Square in No Cost.
Register your store to Eternal Square allows you to advertise your store on our popular website at NO COST regardless locally or abroad.
The store information will be published on the website that helps to create awareness for the local and global market.
and when the customer makes the payment via Eternal Wallet, there will be a special discount available to them.
Plus, the website offers multi-languages function to assist stores in approaching to foreign countries.
No. It is completely FREE.
Instead of no cost required for Eternal Square registration and renewal, there will be 2 outlay which are:
1. The special discount for customer who pay via Eternal Coin.
2. 1% of the withdrawal amount as service fee upon request when user desire to encash the accumulated digital currency in the wallet.
Therefore, it can offset the cost compared to credit card payment.
E-counter refers to personal or company who offer services of trading Eternal Coin & other currencies individually. (Encashment Service/Individual Money Changer)
E-counter allows user to encash their digital currency in more flexible time and location. Even for the country without Eternal Coin Exchange available, or
during out of the Eternal Coin Exchange business hour, users will still able to trade or encash the digital currency.
Every E-counter has their own service fee. Please confirm the service fee via E-counter website.
Click on [Foreign Currency Exchange], user can search the E-counter via the list or phone number.
※We suggest trading face to face between users and E-counter to secure the trade. (Eternal Coin Exchange shall not have direct contact with the E-counter, and will not responsible for any personall loss)
For more details, please refer to E-counter site policy.